How the 180-day money-back guarantee works, and how to start a request.
Vision Hero purchases are backed by a 180-day money-back guarantee. If you are not satisfied with your purchase, you have 180 days from your order date to request a refund.
To start a refund request, contact the official order support listed in your purchase confirmation email, or reach our team at support@getvisionhero.com. Include your order number and the email address you used at checkout to help us find your purchase quickly.
Refunds are handled by the original point of sale for your order. Processing times follow the provider's standard timeline. If you contact us directly, we will point you to the right place to submit your request.
Full refund terms come from the official vendor who processed your order. For the most current details on your specific purchase, check your order confirmation email or the vendor's order page.
Questions about a refund? Email us at support@getvisionhero.com.